Hello stranger and fellow biltong lover,

We are always looking to improve our product and service.

If you have any feedback or collaborative opportunities, please get in touch as we would greatly appreciate your thoughts. We're also happy to answer questions or help with returns.

Many thanks!

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Barbell Foods

Got a question about our delicious meat snacks? Find all the answers here regarding products, shipping, subscriptions, nutrition, wholesale and more.

Barbell Foods: FAQ - Frequently Asked Questions

WHAT IS BILTONG?

WHAT IS BILTONG MADE OF?

WHAT IS A BILTONG STEAK?

WTF IS BILTONG?

IS THE MEAT HALAL?

BILTONG VS JERKY

WHAT IS THE SHELF LIFE?

ARE THERE ANY ARTIFICIAL SUGARS/PRESERVATIVES?

CAN I EAT BARBELL ON THE CARNIVORE/KETO DIET?

WHAT IS THE SODIUM CONTENT?

WHERE CAN I FIND THE NUTRITIONAL INFO?

WHAT TYPE OF MEAT DO YOU USE?

ARE THERE ANY NIGHTSHADES IN YOUR PRODUCTS?

WHERE IS YOUR BEEF FROM?

NUTRITION & INGREDIENTS

WHERE TO FIND US

FIND IN STORE

WHOLESALE

WHOLESALE/B2B

WHAT IS A SUBSCRIPTION?

HOW DO I START A SUBSCRIPTION?

HOW DO I UPDATE MY SUBSCRIPTION ADDRESS?

HOW DO I RESCHEDULE MY NEXT SUBSCRIPTION ORDER?

HOW DO I CHANGE MY SUBSCRIPTION ORDER FREQUENCY?

HOW DO I ADD PRODUCTS TO MY SUBSCRIPTION?

HOW DO I SWAP PRODUCTS IN MY SUBSCRIPTION?

HOW DO I CANCEL MY SUBSCRIPTION?

HOW DO I UPDATE MY PAYMENT DETAILS?

SUBSCRIPTIONS

BARBELL'S RETURN & REFUND POLICY

DO YOU SHIP INTERNATIONALLY?

HOW LONG DOES SHIPPING TAKE?

HOW MUCH DOES SHIPPING COST?

HOW DO I TRACK MY ORDER?

SHIPPING, RETURNS & REFUNDS

KANGAROO MEAT IS HEALTHY!

ENVIRONMENTAL CONCERNS

KANGAROO & BEEF DROËWORS

WHY EAT KANGAROO?

WHAT PAYMENT OPTIONS DO YOU PROVIDE?

HOW DO I APPLY A DISCOUNT CODE?

ORDERING & PAYMENTS

WHAT IS REGENERATIVE AGRICULTURE?

HOW DOES REGENERATIVE FARMING WORK?

HOW IS REGENERATIVE FARMING SUSTAINABLE?

REGENERATIVE AGRICULTURE

HOW DO I CREATE AN ACCOUNT?

HOW DO I LOGIN TO MY BARBELL ACCOUNT?

I FORGOT MY PASSWORD

HOW DO I VIEW MY SUBSCRIPTION?

ACCOUNT MANAGEMENT

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